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Oct 08, 2017 USB Printer Support and USB001 Virtual Port are missing - RESOLVED In desperation, I tried a repair install of W10 Pro. The printer in question is a brand new Ricoh SP-C250DN, which operated perfectly when I first plugged it in and selected USB for the initial installation of the drivers. Open the Printers folder and confirm the current port setting in the printer driver Open the Printers or Devices and Printers folder via the Start menu or Control Panel. An icon for your Epson printer should be present.
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This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
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Installed Software Details:
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Removing Installed Software:
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Requirements:
- Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
- Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+
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This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
- Operating system
- Browser version
- Computer vendor
- Product name/number
- Serial number
- Connection port
- Driver/device description
- Computer and/or printer configuration
- Hardware and software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Installed Software Details:
- HP Support Solutions Framework - Windows Service, localhost Web server, and Software
Removing Installed Software:
- Remove 'HP Support Solutions Framework' through Add/Remove programs on PC
Requirements:
- Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
- Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+
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Epson Tm Virtual Port Driver V8.60a
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